On-call medical information and advice
Our alarm centre is ready to answer all kind of medically related questions and guide clients through the procedures. A large number of cooperating doctors, clinics and hospitals all over Greece and our knowledge of the Greek health sector guarantee quality service to your clients.
Patient monitoring and daily updates with medical reports
On a daily basis our doctors follow in- and out-patients and report to the assistance or insurance company. Our role is that of a third eye for the insurer to ensure the patient is getting appropriate treatment, avoiding non-essential tests, and unnecessary prolonged hospitalization.
Physician visits and/or medication
Through our network, we organize a physician or medication brought to a patient's address, no matter where or when, ensuring a patient gets the care needed without unnecessary admission to a hospital.
Transport by ground ambulance
Across Greece, we have contracts with private ambulance companies. Where an ambulance is needed, we can arrange it, fully equipped and if necessary with medical staff.
Transport by air
We organize repatriation for patients on scheduled or charter flights.
Air ambulance for critically ill patients
For long distances and/or critically ill patients, an air ambulance with a specialized medical team may be called for. For domestic flights from all islands in Greece, we arrange for an air ambulance or helicopter to evacuate the patient to a hospital or private clinic where high levels of treatment are available.
Nurse or doctor escort on commercial and charter flights
Our doctors and nurses accompany patients who need assistance or medical care during the flight.
Nursing care service
We provide nursing care for patients, who are hospitalized in public hospitals. Why is this important? Because the level of inpatient or even outpatient nursing care is poor in Greece.
Therefore, we may also provide nursing care for the patients who are ill, but no hospitalization is needed.


Cretan Medical Services CMS Assistance Kato Gouves, 70014 Heraklion, Crete, Greece
Tel: +30 28970 41771, Fax: +30 28970 43011,
Email: -